shipping-policy

shipping-policy

At Taselmatr, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for details on processing times, shipping methods, and other important information.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been processed and shipped.

    2. Shipping Rates & Delivery Estimates

    We offer standard and express shipping options. Shipping charges for your order will be calculated and displayed at checkout.

    Shipping Method Estimated Delivery Time Cost
    Standard Shipping 5–10 business days Calculated at checkout
    Express Shipping 2–5 business days Calculated at checkout

    Note: Delivery times may vary depending on your location and external factors such as weather, customs delays, or holidays.

    3. Shipping Locations

    We currently ship to:

    • all India

    If your country is not listed, please contact our support team at [your support email] to check availability.

    4. Order Tracking

    Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.

    5. Delays & Issues

    While we strive to meet all delivery estimates, delays can sometimes occur due to:

    • Carrier issues

    • Customs clearance (for international orders)

    • Incorrect shipping addresses

    If you experience any delay or have concerns about your shipment, please contact us at taselgroup5@gmail.com and we’ll be happy to help.

    6. Lost or Damaged Packages

    Taselmatr is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 48 hours of delivery with photos and details.

    7. Customs, Duties, and Taxes (for international orders)

    International orders may be subject to import duties and taxes (including VAT), which are imposed once a shipment reaches your country. Taselmatr is not responsible for these charges—they are the customer’s responsibility.